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Q What kind of tolerances can you hold on your die cut rubber parts?
A Depending on the application we can quote the appropriate tolerances for your die cut rubber part.
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Q What kind of tolerances can you hold on your molded rubber parts?
A The tolerances of our molded rubber parts will depend on the specific application. We can quote the appropriate tolerances once the application is determined.
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Q What kind of tolerances can you hold on your extruded rubber parts?
A The tolerances of our extruded rubber parts will depend on the specific application. We can quote the appropriate tolerances once the application is determined.
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Q I do not want to purchase tooling, how can I get parts?
A Most parts are going to require new tooling. We might have some rubber parts that are more common and tooling is already available. You would have to speak to our staff to help you through this process.
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Q Can I amortize my tooling costs into the piece price for my initial order?
A Yes. Tooling costs can be amortized into the piece price.
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Q My parts require light assembly. Does Evergreen offer light assembly on parts or packages?
A Yes, we do offer light assembly on both parts and packages.
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Q Why do I have to 'sign-off' on these Pre-Production/Sample parts before the production order runs? I need this order ASAP!
A One can waive the right of sample approval, but in doing so you also relinquish subsequent rights to change or correct the part prior to actual production.
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Q Can you help determine the appropriate polymer and durometer for my application?
A Yes, our experienced team of experts can guide you in determining the appropriate type of rubber or polymer based on the application and environment your part will be exposed to.
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Q Do you work with plastics?
A Yes we do work with plastics, both extrusions and molded.
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Q What is the lead time for production parts?
A Production parts are made based upon approval of the samples. For extruded/die cut production, the lead time is 3 to 4 weeks and molded parts are approximately 3 to 4 weeks for production.
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Q What is the lead time for samples and tooling?
A The lead time for tooling and samples is typically 3 to 4 weeks for an extruded sample and 4 to 5 weeks for a mold and samples.
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Q What is the lead time on a request for quote?
A The lead time for a quote for a molded rubber product is 1 to 3 business days. The lead time for an extruded rubber or die cut part is about 1 to 3 business days.
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Q Do you stock parts?
A Because the majority of our custom rubber parts are made from customer-owned tooling, we typically do not act as a stocking company. However, we do have some parts that are used more frequently that we might have stocked such as plugs, grommets and some tubing. We can also stock parts specific to your needs, which we currently do for a number of customers. We ship and release per your schedule.
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Q Can you use our existing tooling in your equipment?
A In some cases, yes. We may be able to use your existing tool depending on several factors, which include type, size and age of the mold. Please make sure to mention you have an existing tool when speaking to our sales representative.
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Q Is your company's quality system ISO certified?
A Our certification to ISO standards has been in effect since 2022.
Evergreen Rubber is an ISO 9001:2015 certified company.
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Q Do you have material stocked on the shelf?
A No, Evergreen Rubber does not stock rubber materials on the shelf.
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Q Why does it take 3-4 weeks for tooling and samples?
A Tooling and sample lead time is 3-4 weeks because the tool must first be produced. There is a trial on a tool and most often there has to be a new tool made or a tweak made to the existing tooling. This might take a couple of times to get the correct part. Once the tool is ready, we then have to run the samples and get all of the supporting documentation prepared and ready to send to you for part approval.
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Q When do you lower your prices?
A When rubber compounds have fallen and look to remain in a downward trend to a point that warrants lower part prices, we will lower prices. Most likely this happens after a rise in rubber compounds that have resulted in a price increase.
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Q What information do you need to get the most accurate quote possible?
A To get the most accurate quote, you will need to provide: Estimated Annual Usage, Material specs, and a drawing or description of the rubber part.
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Q How do I get a quote on a product?
